Online training is a cost effective, efficient and flexible way to upskill or refresh yourself or your team. These one-on-one tutor led interactive online training courses can be taken at any time on a computer, tablet or mobile. You can go at a pace that suits you and stop as many times as you like. You can also go over the content as often as you like before answering the questions. On successful completion of a course you will be awarded a certificate, which includes the details of the approving body.
Why not register and take a free trial. A free trial provides access to the first section of each course. If you require further information about a particular course, please contact our offices on 01205 367098 or email copesafety@jwcope.co.uk.
Please note listed course prices do not include VAT. For greater security; individuals purchasing courses may be asked to download an Authenticator App – available free of charge from either the Google Play or Apple App store. This will issue you with an additional access code after logging in. Please do not delete this app until you have completed your course(s).
For bulk purchases please contact our offices on 01205 367098 or email copesafety@jwcope.co.uk.
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Abrasive Wheel
This course is aimed at anyone who uses abrasive wheels, or employs people who use abrasive wheels as part of their work. There are a wide range of tools and processes that use abrasive wheels and ensuring these are used correctly and safely is of paramount importance. Applications range from hand grinding to disc cutting. They can be used at all stages of a work process, for making preliminary cuts and scores in materials, or for fine polishing and finishing. This course covers the anatomy of an abrasive wheel, the dangers associated with their use, Storage and handling and much more..
ADHD Awareness
ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour. The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms. Beyond this the course will look at some of the possible causes of ADHD, how it is diagnosed and how it can be treated, including environmental changes, types of therapy and medication that can be prescribed. The course concludes with some advice for people living with or caring for those with ADHD and provides some practical advice for supporting children, teenagers and adults with the condition..
Asbestos Awareness
Asbestos is probably the most dangerous building material ever used. Every year thousands of people fall ill and die because of exposure to asbestos and it was widely used by the construction industry right up until the year 2000. The Control of Asbestos Regulations (CAR) apply to employers, employees, self-employed persons and duty holders and cover all work with asbestos containing materials. Regulation 10 of CAR states that every employer must ensure that adequate information, instruction and training is given to employees who are liable to be exposed to asbestos. This includes maintenance workers and others who may come into contact with or disturb asbestos..
Asbestos Awareness for Architects and Designers
The Control of Asbestos Regulations (CAR) apply to employers, employees, self-employed persons and duty holders and cover all work with asbestos containing materials. Regulation 10 of CAR states that every employer must ensure that adequate information, instruction and training is given to employees who are liable to be exposed to asbestos. This includes maintenance workers and others who may come into contact with or disturb asbestos. As well as informing candidates about the risks of working with asbestos, the course will deliver content to help them recognise asbestos containing materials, make them aware of where it was used, include steps they can take to minimise the risks and discuss the legislation that applies to working with asbestos..
Assessing Display Screen Equipment
So what do we mean by display screen equipment? The first thing most people think of is a computer monitor. But that’s not the only thing it refers to Display screen equipment could also mean laptops, tablet PCs, televisions, smartphones, CNC control pads, portable diagnostic screens or equipment containing cathode ray tubes, or CRTs. The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employee‐users have responsibilities under the legislation..
Banksman Training
This course covers common vehicle reversing accidents and the crucial role played by the banksman. It’ll also look at the controls and actions that can reduce the likelihood of such accidents. The course starts by identifying the three main categories of reversing accidents – injuries to pedestrians, damage to objects in the workplace and damage to street furniture along with coverage of other types of accidents. You’ll learn about the role of management in preventing reversing accidents, particularly the use of risk assessments and Safe Systems of Work, plus the provision of appropriate Personal Protection Equipment. You’ll get an overview of the main legislation applying to banksmens’ activities, before examining the actual role and the duties of banksmen on site, including safety rules, controls and guidelines. The rules applying to drivers will also be covered, and we’ll look at the way drivers and banksmen can work together safely. Finally, we’ll cover vehicle hazard safety checks and the industry-standard hand and verbal signals which banksmen can use during vehicle manoeuvres.
Basic Fire Safety Awareness
Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. This course will provide candidates with a general understanding of basic fire awareness including what should be done in the event of a fire, how to prevent a fire occurring and a basic introduction of the protocol of extinguishing a fire..
Basic Legionella Management
Current legislation set out by the Health and Safety at Work Act along with the HSE’s updated code of practice known as L8, state that companies and building owners have a legal duty to manage Legionella. Our interactive training course is aimed at all employers and staff to assist them in identifying the danger that Legionella poses, as well as covering ways to identify and assess sources of risk from Legionella on the premises..
Behavioural Safety
This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes..
CDM Awareness
The Construction Design and Management Regulations cover the management of health, safety and welfare when carrying out construction projects. Whatever your role in the construction industry these regulations are there to improve your health and safety. This awareness course covers the core concepts of the regulations and details the various roles that are required for a construction project along with the key documents that need to be produced. It starts with an introduction to CDM, then covers some of the parameters that need to be checked when a project is being planned..
Control of Substances Hazardous to Health (COSHH)
This course covers what you need to know about the Control of Substances Hazardous to Health (COSHH). It’s aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people. .
Covid-19 Safe Workplaces
This course explores the risk to workers caused by the Covid-19 virus and covers actions that can be taken by employers and employees to protect themselves and each other as they return to work. The content of this course is based on the latest information from the UK government and the NHS. It covers information about the virus, risk assessments and personal safety, along with how to make changes to the daily work environment to address these risks..
Depression Awareness
Over 350 million people in the world are affected by depression. This online course will raise awareness of depression and how it can be recognised, diagnosed, classified and treated. It starts by looking at diagnoses before moving on to define the various types of depression, you’ll also learn about other disorders. It then looks at the causes of depression and the everyday factors which can make it more difficult to manage effectively. You’ll learn about depression symptoms in adults, teenagers and children and how to get help. There’ll be information to help you understand how to recognise and psychotic depression and how it can be treated. The course also looks at the physical and social effects of depression, including on those living with a person who is depressed. Depression management techniques and treatments will be covered, including Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Selective serotonin reuptake inhibitors,.
Developing a Workplace Mental Health Policy
When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. Organisations are required by law to promote and protect the mental well-being of their workforce. A comprehensive Mental Health Policy, along with easy-to-understand operating procedures, will incorporate mental health issues into established organisational thinking. It will make sure everyone knows how the organisation views and deals with workplace mental health. This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy…
Display Screen Equipment Awareness
Our display screen equipment courses are aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment. A ‘user’, is anyone who regularly uses display screen equipment for a significant part of their normal work. In practice, if you use display screen equipment continuously for more than one hour a day, then you’re a ‘user’..
Drug and Alcohol Awareness
This course is aimed at managers and staff in all industries who play a role in reducing drug, alcohol and substance misuse in the UK. .
Electrical Safety
This course will start by covering the many benefits electricity brings to society, as well as its key components voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards. It then goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock..
Emergency First Aid at Work – Online Annual Refresher
This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help..
Environmental Awareness
This online course aims to increase your awareness of major environmental issues and provide an introduction to environmental management systems. It will start by defining important terms and identifying the key environmental issues the world is facing. You’ll learn about environmental impacts, and the course will look at the issue of global climate change, including greenhouse gases, carbon, acid rain and loss of biodiversity. There’s also information on the main environmental laws, and we’ll cover Environmental Management systems and their business benefits. Other topics include product life-cycles, corporate and personal social responsibility, renewable and non-renewable energy and the three pillars of sustainability. The course will also discuss how waste can be managed and reduced by consumer decisions and Waste to Energy schemes. You’ll be taken through the waste management hierarchy, which describes prioritised actions commercial waste producers can take to manage waste. Finally, we’ll cover water resource management and oil storage. You’ll learn how to plan for emergency hazardous substance spillages and the correct way to complete a spillage report.
Fire Doors
The course will start by establishing exactly what a fire door is, looking at the different types of fire door available and how they are constructed. It then explores exactly why fire doors are important and provides real-life examples of their failure – showing the potential catastrophic implications of improper use. Following on from this, the course details how fire doors – and their surrounding areas – must be controlled, in order to ensure they deliver maximum safety to people and property. Finally, the course explores the importance of fire door maintenance, and the practical steps which can be taken to ensure the fire doors in your place of work are up to standard..
Fire Extinguisher
This course provides training in the use of different types of fire extinguishers and the protocol of tackling a fire..
Fire Marshal
Fire marshals (sometimes known as fire wardens) are civilians trained to assist in emergency fire evacuation procedures at businesses and other organizations. It is a legal obligation that workplaces must have a sufficient number of fire marshals to deal with fire emergencies. This course provides extensive knowledge of fire prevention, evacuation protocol and using fire extinguishers..
Hand Arm Vibration Syndrome
This short course provides you with an introduction to Hand Arm Vibration Syndrome, otherwise known as HAVS. The course starts by establishing exactly what Hand Arm Vibration Syndrome is, before providing a detailed description of the symptoms and consequences of the disorder. It then provides an overview of the equipment and work-related situations most likely to pose a risk of HAVS, and the exposure values that must be complied with by law. Following this, the course covers the practical steps you can take to reduce the risk of HAVS, and looks at the law with regards to HAVS, including the responsibilities that both employees and employers must comply with in order to reduce the risk..
Hot Works
This short course provides you with an introduction to hot work, the hazards associated with it and controls which can be put in place to minimise these hazards. The course covers what is meant by hot work, including activities involving open flames or other heat sources, sparks, or flame-producing equipment. Hot works can be extremely hazardous if not executed correctly, so it is of paramount importance that all workers undertaking hot works understand the hazards involved and the safety precautions they must take in their day-to-day work. Following on the course sets out the hazards associated with such works, explores the controls that can be put in place to keep your workplace safer and finishes by explaining why you should use a permit to work scheme for hot work activities. Written in our straightforward, easy to understand style, this course provides you with all the information they need to help keep everyone safe in the workplace..
Introduction to Personal Safety for Lone Workers
This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety..
Introduction to Risk Assessment
Risk assessment is a systematic method of looking at work activities, and considering the things that could cause significant harm to people, property or the environment. The most important purpose of risk assessments is to help prevent accidents and ensure the safety of employees and anyone affected by workplace activities..
Ladder Safety
This short course provides a detailed exploration into ladder safety. The course begins with a look at the laws that govern ladder safety, before moving on to explain how to check a ladder, and what a competent person looks at during a ladder inspection. This is followed by a study of the different types of ladders you may come across in your role, and how they must be used. Next, the course covers when and where a ladder can be used, and how it needs to be secured for use, before finishing with a look at some common ladder mistakes. use, before finishing with a look at some common ladder mistakes..
Lifting Operations and Lifting Equipment Regulations (LOLER)
This short course provides you with an introduction to the Lifting Operations and Lifting Equipment Regulations 1998, otherwise known as LOLER. The course starts by explaining the purpose of LOLER, before setting out what is meant by a lifting operation. It then provides some examples of equipment covered by the legislation. Next, it explores why lifting equipment safety is so important, detailing the types of injuries machinery can cause. Moving on, the course covers the equipment maintenance requirements which must be complied with by law. It provides a detailed explanation as to what is meant by ‘thorough examination’ under LOLER, then looks at lifting equipment markings and the safe working load. The course finishes by covering what the regulations require of your organisation when it comes to the protection of young persons.
Lock Out, Tag Out (LOTO)
This short course provides you with an overview of the lock out / tag out process. It starts by describing what a lock out / tag out system is, detailing its purpose, and what it involves. The course then moves on to the types of hazard exposures that might require lock out / tag out, and follows this with a look at the laws associated with lock out / tag out, and the responsibilities that you, and your employer, have under these regulations. Finally, it sets out a six-step process you need to follow to ensure a safe lock out / tag out..
Manual Handling
Manual handling, or to be accurate, incorrect manual handling, is one of the most common causes of injury at work. To try and combat manual handling problems, the Manual Handling Operations Regulations were introduced. The Regulations lay out duties for both employees and employers. They give a general requirement that employees must be trained to manually handle correctly including the use of any equipment their employer provides to handle loads safely..
Mental Health Awareness
This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions..
Mental Health First Aid
Around 25 per cent of the UK population will experience a mental health problem at some point in their lives. Most are mild, tend to be short-term and are usually treated successfully with therapy and medication. But it is still a significant problem. Mental Health First Aid teaches participants how to notice and support individuals who may be experiencing mental health issues or exhibiting the signs of substance use in a work environment. They are also taught how to connect those people with appropriate help from fellow employees, community resources or healthcare professionals. The course introduces the subject and outlines the benefits of Mental Health first aid and workplace wellness schemes. It then goes on to cover the effects of stress on individuals and teams and discusses how stress and mental health are linked. It then covers the roles of employers, managers and employees in ensuring that a Mental Health First Aid programme is successful. It concludes with a series of practical examples of how to apply mental health first aid to real situations, how to support employees who are experiencing mental health issues and where to point them for further help and advice..
Noise Awareness
This course is aimed at people that work in industries where excessive noise is a potential hazard. These include factories, manufacturing environments, entertainment, hospitality, mining, construction and metal working to name a few..
Paediatric First Aid
The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all of the key topics including: emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries..
Personal Protective Equipment
This course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases that would otherwise occur in the workplace. It includes details of a wide range of PPE options, examines the legislation and regulations that govern the responsibilities of employers, employees and suppliers, and provides a real-life case study showing the law in action..
Provision and Use of Work Equipment Regulatuions (PUWER)
This course provides you with an introduction to the Provision and Use of Work Equipment Regulations (PUWER). The course starts by explaining the purpose of PUWER; then turns to look at the types of equipment which fall under this legislation. This is followed by an explanation as to the responsibilities both employers and employees have under the regulations. Next, the course explores the common hazards associated with the use of work equipment; before moving on to look at different methods of guarding available to keep you safe from injury. Finally, the course explores the requirements with respect to equipment inspection and maintenance under the regulations..
Slips, Trips and Falls
This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have been taken to prevent these incidents. The course also covers some of the straightforward changes that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident occurring..
Stress Management
This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress..
Supervising Mental Health at Work
This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace. The course starts by examining the negative effects of poor mental health on individuals and also considers the many benefits of mental health interventions by employers. You’ll learn the six main areas that can lead to work-related stress and discover how to recognise when individuals and teams are under stress. Companies are legally bound to assess health risks from stress at work, and we’ll show how to assess those risks, along with how to recruit, and train Mental Health First Aiders. You’ll learn how to create a good mental health culture within your workplace and how to conduct a Mental Health Audit and produce a Mental Health Policy and Action Plan. Finally, you’ll learn a number of proven ways to promote a good mental health culture within your workplace..
Working at Height
This course is aimed at anyone who undertakes work at height, or who employs people who regularly work at height. Please note that this is an awareness course only, if your duties include working at height you will also need further practical training, you can get in touch with us to arrange this..
Working in Confined Spaces
This course will cover the legislation associates with working in confined spaces. What counts as a confined space, the potential hazards, safe operating procedures, emergency procedures and rescue..
Working Safely
This course is a great induction course in relation to health and safety as it covers a wide range of topics in some detail. Most of the examples relate to the construction industry so this course is perfect for people starting out working on a site for the first time..
Working Within the Private Security Industry
This course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry..
Workplace Health and Safety
This course covers general health and safety issues that apply to a wide range of types of businesses and sectors, from office and retail environments to workshops and factories. The wide range of topics covered makes this a great course to act as an introduction to health and safety in the workplace that can then be built on with more detailed courses that cover specific hazards that employees might come into contact with in specific workplaces. This makes it a useful part of the induction process..
Anti Harassment and Bullying
Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the pointscovered throughout the course..
Anti-Bribery and Corruption
Acts of bribery and corrupt business practices are still an all to common part of business to business activity in the UK and Worldwide. Inducements can range from small ‘facilitation payments’ to gifts worth millions of pounds. They can come in many different forms and can sometimes be hard to track down This course examines some of the reasons why bribery and corruption occur as well as providing an overview of how common these practices are believed to be, before discussing how normal business activities, such as gifts, hospitality, sponsorship and donations, can be manipulated to become bribes. It goes on to cover the legislation that is in place both in the UK and Internationally and the severe penalties that can be brought against someone found to be acting a corrupt way. It also looks at the effects of bribery at a national level, including corruption in state-owned enterprises and governments, worldwide..
Anti-Money Laundering
Money-Laundering is a major criminal problem, worldwide. This course starts by defining money-laundering and describing the ‘regulated sector’ as defined by the Proceeds of Crime Act. The course discusses a number of money-laundering offences, including tax evasion, theft, fraud, bribery and the financing of terrorism. You’ll learn about some of the ‘red flags’ which could indicate illegal activity, and the connections between money-laundering and certain financial institutions. You’ll see how the regulated sector combats money-laundering through compliance, due diligence, and record-keeping. Finally, the course examines the internal controls and monitoring used by companies to fight against money-laundering, including policy statements, effective reporting systems, and staff responsibilities..
Conflict Resolution in the Workplace
This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up. As well as the negative impacts of conflict the course also explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down. .
Customer Service
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more..
Developing Good Employee Relations
This course will define employee relations and cover the many benefits good relations can bring to an organisation. Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn’t have to take a lot of time..
Developing Teamwork
putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing it. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team..
Disciplinary Procedures
This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals. The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary..
Effective Delegation
This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more..
Equality, Diversity and Discrimination
When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity… And one way to make sure we meet these responsibilities is through training..
Introducing GDPR
This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players – Data Protection Officers, Data Controllers, Data Protection Leads and Data Processors and covers the main categories of personal data, along with the six lawful bases for processing data, and how to audit the data your organisation holds..
Introduction to Emotional Intelligence
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them..
Leadership Skills
This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more. It then moves on to discuss developing teams including and team members by looking at the role leaders play in this. The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision..
Managing Meetings
This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient..
Managing Sickness and Absence
This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies..
Negotiation
This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator..
Objective Setting
This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting..
Presentation Skills
This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make..
Preparing for a Job Interview
Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions. The course also covers other things to consider in advance of the interview including planning how you will get there. It briefly covers some of the key differences between online and face to face interviews.
Project Management
The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful. This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more..
Sales Skills
The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term..
Sexual Harassment in the Workplace
This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations..
Stress Management
This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress..
The Principles of Performance Management
In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach..
Time Management
Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce. This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference..
ADHD Awareness
ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour. The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms. Beyond this the course will look at some of the possible causes of ADHD, how it is diagnosed and how it can be treated, including environmental changes, types of therapy and medication that can be prescribed. The course concludes with some advice for people living with or caring for those with ADHD and provides some practical advice for supporting children, teenagers and adults with the condition..
Autism Awareness
Autism is a lifelong developmental disability that affects how a person communicates with and relates to other people around them. According to the National Autistic Society, autism affects about 700,000 people in the United Kingdom, which equates to 1 in 100 of the population and the number of children being diagnosed with the condition is continuing to increase. This course will provide you with an understanding of what autism is and how it affects a child’s daily life. It will touch on what factors contribute towards a child developing autism as well as some of the typical behaviours associated with it and how you can provide effective support for those with the condition. .
Basic Fire Safety Awareness for Care Homes
Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. This course covers the same content as the Basic Fire Safety course with additional content tailored specifically for employees that work in care homes..
Children and Young People’s Mental Health
The course begins by defining mental illness and mental health problems and their impact on children and young people. There’s extensive coverage of the many types of mental illnesses found in this group, and how they can be recognised and treated. We’ll look at attention deficit hyperactivity disorder, depression and self-harm – along with eating disorders, including anorexia, bulimia and binge eating. Other mental illnesses covered include schizophrenia, autism, learning difficulties, post-traumatic stress disorder, along with bipolar disorder, panic disorder, sleep apnoea and social phobia. You’ll learn about symptoms and causes – and the actions to take if you suspect someone has a mental health condition. We’ll discuss the role of mental healthcare professionals, such as a psychologists, psychiatrists, psychiatric nurses or clinical social workers – and show how parents can become involved. Treatments covered include psychotherapy, mindfulness, play therapy, cognitive behavioural therapy and medication. We’ll deal with prognosis and prevention – and show how to promote positive mental health and dispel common myths. Finally, you’ll learn practical techniques to help you talk to children or young people about their mental health..
Dementia Awareness
This course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways. It also covers strategies to use with clients with dementia and dealing with challenging behaviour. The course is intended for anyone who works with or around people that may be suffering with dementia..
Depression Awareness
Over 350 million people in the world are affected by depression. This online course will raise awareness of depression and how it can be recognised, diagnosed, classified and treated. It starts by looking at diagnoses before moving on to define the various types of depression, you’ll also learn about other disorders. It then looks at the causes of depression and the everyday factors which can make it more difficult to manage effectively. You’ll learn about depression symptoms in adults, teenagers and children and how to get help. There’ll be information to help you understand how to recognise and psychotic depression and how it can be treated. The course also looks at the physical and social effects of depression, including on those living with a person who is depressed. Depression management techniques and treatments will be covered, including Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Selective serotonin reuptake inhibitors,.
Developing a Workplace Mental Health Policy
When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. Organisations are required by law to promote and protect the mental well-being of their workforce. A comprehensive Mental Health Policy, along with easy-to-understand operating procedures, will incorporate mental health issues into established organisational thinking. It will make sure everyone knows how the organisation views and deals with workplace mental health. This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy…
Diabetes Awareness
This course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition..
Dignity and Privacy
The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected..
Drug and Alcohol Awareness
This course is aimed at managers and staff in all industries who play a role in reducing drug, alcohol and substance misuse in the UK. .
Duty of Care
This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations..
End of Life Care
This course will provide you with information about what to expect, how to handle some of the emotions associated with this time, and working with the other professionals involved in end of life care..
Epilepsy Awareness
This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure..
Equality, Diversity and Discrimination
When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity… And one way to make sure we meet these responsibilities is through training..
Fire Marshal for Care Homes
Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. This course covers the same content as the Fire Marshal course with additional content tailored specifically for employees that work in care homes..
Handling Information in a Care Setting
This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’..
Health and Safety in a Care Setting
This course discusses the legislation that applies to care homes, the responsibilities of management and employees and looks at developing systems of work. It also covers what to do in some common hazards you might encounter as well as some Emergency situations..
Infection Control
This course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about, the legislation that applies to infection control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more..
Introduction to the Safe Handling of Medicines
This Introduction to the Safe Handling of Medicines course will start by explaining the key terminology used when handling medicines. It then goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much more..
Learning Disability Awareness
This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. It will also discuss overcoming the stigma attached to learning disabilities and much more..
Managing Occupational Health and Wellbeing
This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and Safety Management benefits individuals and organisations. It will investigate workplace health models, including the basic criteria of the World Health Organisation model. You’ll discover the importance of a Health Needs Assessment and how it leads to the development of a Heath Management Strategy. On a more practical level, the course will look at hazards, risks, controls and ‘Safe Systems of Work’ and the role played by health risk assessments. Turning to workplace well-being, we’ll explain how to promote healthy lifestyles and ositive mental health. You’ll learn how to manage absences from work, both authorised and unauthorised, how to create an official Attendance Policy, manage the return-to-work process and deal effectively with absenteeism. Finally, the course discusses the steps needed to develop and build a strong health and well-being culture, including leadership, communication, work-life balance and embracing change..
Mental Capacity Act and Deprivation Of Liberty Safeguards
This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times..
Mental Health Awareness
This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions..
Mental Health First Aid
Around 25 per cent of the UK population will experience a mental health problem at some point in their lives. Most are mild, tend to be short-term and are usually treated successfully with therapy and medication. But it is still a significant problem. Mental Health First Aid teaches participants how to notice and support individuals who may be experiencing mental health issues or exhibiting the signs of substance use in a work environment. They are also taught how to connect those people with appropriate help from fellow employees, community resources or healthcare professionals. The course introduces the subject and outlines the benefits of Mental Health first aid and workplace wellness schemes. It then goes on to cover the effects of stress on individuals and teams and discusses how stress and mental health are linked. It then covers the roles of employers, managers and employees in ensuring that a Mental Health First Aid programme is successful. It concludes with a series of practical examples of how to apply mental health first aid to real situations, how to support employees who are experiencing mental health issues and where to point them for further help and advice..
Moving and Handling People
This Moving and Handling People eLearning course is aimed at people working in health and social care who have people in their care that have mobility issues. The course outlines the dangers and legislation that applies to moving and handling people as well as showing a range of techniques and equipment that can be used. The course also highlights the importance of proper risk assessments and care plans..
Nutrition and Hydration
This course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition and the steps you can take to deal with this condition..
Paediatric First Aid
The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all of the key topics including: emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries..
Person-Centred Care
This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting..
Prevent Duty
This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more..
Principles of Communication
When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require. This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more..
Safeguarding Adults
Our Safeguarding courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld..
Safeguarding Children
Our Safeguarding courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld..
Sharps Awareness
This course is aimed at anyone who may come into contact with sharps waste whilst performing their day to day working activities. This ranges from people working in healthcare to those in waste disposal with a wide range of other.
Stroke Awareness
This course will cover the types of strokes, the symptoms, and risk factors. It will also cover the treatment options and the longer term impact of the condition..
Supervising Mental Health at Work
This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace. The course starts by examining the negative effects of poor mental health on individuals and also considers the many benefits of mental health interventions by employers. You’ll learn the six main areas that can lead to work-related stress and discover how to recognise when individuals and teams are under stress. Companies are legally bound to assess health risks from stress at work, and we’ll show how to assess those risks, along with how to recruit, and train Mental Health First Aiders. You’ll learn how to create a good mental health culture within your workplace and how to conduct a Mental Health Audit and produce a Mental Health Policy and Action Plan. Finally, you’ll learn a number of proven ways to promote a good mental health culture within your workplace..
Understanding your Role in Care
This course will define social care and talk about why people choose it as a career and what its goals and objectives are. It will also cover job descriptions, person centred care, understanding code of practices and the basics of government legislation. Finally it will touch on dealing with conflicts at work..
Your Personal Development
The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more..
Introduction to Early Years Foundation Stage
This course aims to provide a gentle introduction to the expectations of the Early Years Foundation Stage and it can also act as a refresher for those wanting to update their knowledge. It will introduce you to some of the key documents and legislation that relate to Early Years providers, the process for registering with Ofsted and the various policies and procedures that need to be in place..
Lockdown Procedure in Schools
The course is aimed at teachers, school administrators and support staff. It gives them an overview of what to expect and how to act in a lockdown situation and is intended to inform and prepare staff rather than alarm them..
Positive Handling in Schools
Positive Handling is a very serious subject. Knowing when and how to act in a difficult situation can be the difference between a positive outcome and a potentially career ending prosecution..
Prevent Duty
This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more..
Safeguarding Children
Our Safeguarding courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld..
Achieving Food Hygiene Rating Level 5
In December 2008 the Food Standards Agency agreed a National Food Hygiene Rating Scheme. It is now running in all areas of Wales, Northern Ireland and in 99% of England. This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible..
Allergen Awareness
This course is aimed at anyone working within the food industry and can be sold to individuals or pitched to businesses who might want to put all of their staff through the training. This course covers general allergies, food allergies and food intolerances and explain the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions. It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing. It then finishes off by covering practical steps that can be taken to reduce the risk from allergens and also what steps can be taken both internally and externally to monitor the control measures..
Introduction to HACCP Level 2
HACCP stands for Hazard Analysis and Critical Control Point. It is an internationally recognised food safety management system that is used to identify, evaluate and control hazards which are significant for food safety. This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It’ll show you how to determine control points and how to avoid cross-contamination in the food chain..
Level 1 Food Safety – Catering
The Level 1 Awards in Food Safety provide an ideal solution to staff induction training. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them..
Level 1 Food Safety – Manufacturing
The Level 1 Awards in Food Safety provide an ideal solution to staff induction training. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them..
Level 1 Food Safety – Retail
The Level 1 Awards in Food Safety provide an ideal solution to staff induction training. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them..
Level 2 Food Safety – Catering
Level 2 Awards in Food Safety are suited for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. .
Level 2 Food Safety – Manufacturing
Level 2 Awards in Food Safety are suited for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. .
Level 2 Food Safety – Retail
Level 2 Awards in Food Safety are suited for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. .
Licensed Premises Staff Training
The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. It is important for anyone working in licensed premises to have a basic understanding of these laws and how they apply to them. This course could be included as part of the induction process or used to further enhance existing staff’s understanding of their responsibilities..
Supervising Food Safety – Level 3
This course is designed for managers and supervisors to help them understand their essential day-to-day responsibilities. When a candidate passes this course, they will receive a certificate which demonstrates that they can supervise and train staff to handle food safely and hygienically..
Abrasive Wheel
This course is aimed at anyone who uses abrasive wheels, or employs people who use abrasive wheels as part of their work. There are a wide range of tools and processes that use abrasive wheels and ensuring these are used correctly and safely is of paramount importance. Applications range from hand grinding to disc cutting. They can be used at all stages of a work process, for making preliminary cuts and scores in materials, or for fine polishing and finishing. This course covers the anatomy of an abrasive wheel, the dangers associated with their use, Storage and handling and much more..
Achieving Food Hygiene Rating Level 5
In December 2008 the Food Standards Agency agreed a National Food Hygiene Rating Scheme. It is now running in all areas of Wales, Northern Ireland and in 99% of England. This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible..
ADHD Awareness
ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour. The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms. Beyond this the course will look at some of the possible causes of ADHD, how it is diagnosed and how it can be treated, including environmental changes, types of therapy and medication that can be prescribed. The course concludes with some advice for people living with or caring for those with ADHD and provides some practical advice for supporting children, teenagers and adults with the condition..
Allergen Awareness
This course is aimed at anyone working within the food industry and can be sold to individuals or pitched to businesses who might want to put all of their staff through the training. This course covers general allergies, food allergies and food intolerances and explain the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions. It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing. It then finishes off by covering practical steps that can be taken to reduce the risk from allergens and also what steps can be taken both internally and externally to monitor the control measures..
Anti Harassment and Bullying
Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the pointscovered throughout the course..
Anti-Bribery and Corruption
Acts of bribery and corrupt business practices are still an all to common part of business to business activity in the UK and Worldwide. Inducements can range from small ‘facilitation payments’ to gifts worth millions of pounds. They can come in many different forms and can sometimes be hard to track down This course examines some of the reasons why bribery and corruption occur as well as providing an overview of how common these practices are believed to be, before discussing how normal business activities, such as gifts, hospitality, sponsorship and donations, can be manipulated to become bribes. It goes on to cover the legislation that is in place both in the UK and Internationally and the severe penalties that can be brought against someone found to be acting a corrupt way. It also looks at the effects of bribery at a national level, including corruption in state-owned enterprises and governments, worldwide..
Anti-Money Laundering
Money-Laundering is a major criminal problem, worldwide. This course starts by defining money-laundering and describing the ‘regulated sector’ as defined by the Proceeds of Crime Act. The course discusses a number of money-laundering offences, including tax evasion, theft, fraud, bribery and the financing of terrorism. You’ll learn about some of the ‘red flags’ which could indicate illegal activity, and the connections between money-laundering and certain financial institutions. You’ll see how the regulated sector combats money-laundering through compliance, due diligence, and record-keeping. Finally, the course examines the internal controls and monitoring used by companies to fight against money-laundering, including policy statements, effective reporting systems, and staff responsibilities..
Asbestos Awareness
Asbestos is probably the most dangerous building material ever used. Every year thousands of people fall ill and die because of exposure to asbestos and it was widely used by the construction industry right up until the year 2000. The Control of Asbestos Regulations (CAR) apply to employers, employees, self-employed persons and duty holders and cover all work with asbestos containing materials. Regulation 10 of CAR states that every employer must ensure that adequate information, instruction and training is given to employees who are liable to be exposed to asbestos. This includes maintenance workers and others who may come into contact with or disturb asbestos..
Asbestos Awareness for Architects and Designers
The Control of Asbestos Regulations (CAR) apply to employers, employees, self-employed persons and duty holders and cover all work with asbestos containing materials. Regulation 10 of CAR states that every employer must ensure that adequate information, instruction and training is given to employees who are liable to be exposed to asbestos. This includes maintenance workers and others who may come into contact with or disturb asbestos. As well as informing candidates about the risks of working with asbestos, the course will deliver content to help them recognise asbestos containing materials, make them aware of where it was used, include steps they can take to minimise the risks and discuss the legislation that applies to working with asbestos..
Assessing Display Screen Equipment
So what do we mean by display screen equipment? The first thing most people think of is a computer monitor. But that’s not the only thing it refers to Display screen equipment could also mean laptops, tablet PCs, televisions, smartphones, CNC control pads, portable diagnostic screens or equipment containing cathode ray tubes, or CRTs. The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employee‐users have responsibilities under the legislation..
Autism Awareness
Autism is a lifelong developmental disability that affects how a person communicates with and relates to other people around them. According to the National Autistic Society, autism affects about 700,000 people in the United Kingdom, which equates to 1 in 100 of the population and the number of children being diagnosed with the condition is continuing to increase. This course will provide you with an understanding of what autism is and how it affects a child’s daily life. It will touch on what factors contribute towards a child developing autism as well as some of the typical behaviours associated with it and how you can provide effective support for those with the condition. .
Banksman Training
This course covers common vehicle reversing accidents and the crucial role played by the banksman. It’ll also look at the controls and actions that can reduce the likelihood of such accidents. The course starts by identifying the three main categories of reversing accidents – injuries to pedestrians, damage to objects in the workplace and damage to street furniture along with coverage of other types of accidents. You’ll learn about the role of management in preventing reversing accidents, particularly the use of risk assessments and Safe Systems of Work, plus the provision of appropriate Personal Protection Equipment. You’ll get an overview of the main legislation applying to banksmens’ activities, before examining the actual role and the duties of banksmen on site, including safety rules, controls and guidelines. The rules applying to drivers will also be covered, and we’ll look at the way drivers and banksmen can work together safely. Finally, we’ll cover vehicle hazard safety checks and the industry-standard hand and verbal signals which banksmen can use during vehicle manoeuvres.
Basic Fire Safety Awareness
Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. This course will provide candidates with a general understanding of basic fire awareness including what should be done in the event of a fire, how to prevent a fire occurring and a basic introduction of the protocol of extinguishing a fire..
Basic Fire Safety Awareness for Care Homes
Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. This course covers the same content as the Basic Fire Safety course with additional content tailored specifically for employees that work in care homes..
Basic Legionella Management
Current legislation set out by the Health and Safety at Work Act along with the HSE’s updated code of practice known as L8, state that companies and building owners have a legal duty to manage Legionella. Our interactive training course is aimed at all employers and staff to assist them in identifying the danger that Legionella poses, as well as covering ways to identify and assess sources of risk from Legionella on the premises..
Behavioural Safety
This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes..
CDM Awareness
The Construction Design and Management Regulations cover the management of health, safety and welfare when carrying out construction projects. Whatever your role in the construction industry these regulations are there to improve your health and safety. This awareness course covers the core concepts of the regulations and details the various roles that are required for a construction project along with the key documents that need to be produced. It starts with an introduction to CDM, then covers some of the parameters that need to be checked when a project is being planned..
Children and Young People’s Mental Health
The course begins by defining mental illness and mental health problems and their impact on children and young people. There’s extensive coverage of the many types of mental illnesses found in this group, and how they can be recognised and treated. We’ll look at attention deficit hyperactivity disorder, depression and self-harm – along with eating disorders, including anorexia, bulimia and binge eating. Other mental illnesses covered include schizophrenia, autism, learning difficulties, post-traumatic stress disorder, along with bipolar disorder, panic disorder, sleep apnoea and social phobia. You’ll learn about symptoms and causes – and the actions to take if you suspect someone has a mental health condition. We’ll discuss the role of mental healthcare professionals, such as a psychologists, psychiatrists, psychiatric nurses or clinical social workers – and show how parents can become involved. Treatments covered include psychotherapy, mindfulness, play therapy, cognitive behavioural therapy and medication. We’ll deal with prognosis and prevention – and show how to promote positive mental health and dispel common myths. Finally, you’ll learn practical techniques to help you talk to children or young people about their mental health..
Conflict Resolution in the Workplace
This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up. As well as the negative impacts of conflict the course also explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down. .
Control of Substances Hazardous to Health (COSHH)
This course covers what you need to know about the Control of Substances Hazardous to Health (COSHH). It’s aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people. .
Covid-19 Safe Workplaces
This course explores the risk to workers caused by the Covid-19 virus and covers actions that can be taken by employers and employees to protect themselves and each other as they return to work. The content of this course is based on the latest information from the UK government and the NHS. It covers information about the virus, risk assessments and personal safety, along with how to make changes to the daily work environment to address these risks..
Customer Service
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more..
Dementia Awareness
This course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways. It also covers strategies to use with clients with dementia and dealing with challenging behaviour. The course is intended for anyone who works with or around people that may be suffering with dementia..
Depression Awareness
Over 350 million people in the world are affected by depression. This online course will raise awareness of depression and how it can be recognised, diagnosed, classified and treated. It starts by looking at diagnoses before moving on to define the various types of depression, you’ll also learn about other disorders. It then looks at the causes of depression and the everyday factors which can make it more difficult to manage effectively. You’ll learn about depression symptoms in adults, teenagers and children and how to get help. There’ll be information to help you understand how to recognise and psychotic depression and how it can be treated. The course also looks at the physical and social effects of depression, including on those living with a person who is depressed. Depression management techniques and treatments will be covered, including Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Selective serotonin reuptake inhibitors,.
Developing a Workplace Mental Health Policy
When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. Organisations are required by law to promote and protect the mental well-being of their workforce. A comprehensive Mental Health Policy, along with easy-to-understand operating procedures, will incorporate mental health issues into established organisational thinking. It will make sure everyone knows how the organisation views and deals with workplace mental health. This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy…
Developing Good Employee Relations
This course will define employee relations and cover the many benefits good relations can bring to an organisation. Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn’t have to take a lot of time..
Developing Teamwork
putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing it. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team..
Diabetes Awareness
This course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition..
Dignity and Privacy
The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected..
Disciplinary Procedures
This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals. The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary..
Display Screen Equipment Awareness
Our display screen equipment courses are aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment. A ‘user’, is anyone who regularly uses display screen equipment for a significant part of their normal work. In practice, if you use display screen equipment continuously for more than one hour a day, then you’re a ‘user’..
Drug and Alcohol Awareness
This course is aimed at managers and staff in all industries who play a role in reducing drug, alcohol and substance misuse in the UK. .
Duty of Care
This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations..
Effective Delegation
This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more..
Electrical Safety
This course will start by covering the many benefits electricity brings to society, as well as its key components voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards. It then goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock..
Emergency First Aid at Work – Online Annual Refresher
This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help..
End of Life Care
This course will provide you with information about what to expect, how to handle some of the emotions associated with this time, and working with the other professionals involved in end of life care..
Environmental Awareness
This online course aims to increase your awareness of major environmental issues and provide an introduction to environmental management systems. It will start by defining important terms and identifying the key environmental issues the world is facing. You’ll learn about environmental impacts, and the course will look at the issue of global climate change, including greenhouse gases, carbon, acid rain and loss of biodiversity. There’s also information on the main environmental laws, and we’ll cover Environmental Management systems and their business benefits. Other topics include product life-cycles, corporate and personal social responsibility, renewable and non-renewable energy and the three pillars of sustainability. The course will also discuss how waste can be managed and reduced by consumer decisions and Waste to Energy schemes. You’ll be taken through the waste management hierarchy, which describes prioritised actions commercial waste producers can take to manage waste. Finally, we’ll cover water resource management and oil storage. You’ll learn how to plan for emergency hazardous substance spillages and the correct way to complete a spillage report.
Epilepsy Awareness
This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure..
Equality, Diversity and Discrimination
When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity… And one way to make sure we meet these responsibilities is through training..
Fire Doors
The course will start by establishing exactly what a fire door is, looking at the different types of fire door available and how they are constructed. It then explores exactly why fire doors are important and provides real-life examples of their failure – showing the potential catastrophic implications of improper use. Following on from this, the course details how fire doors – and their surrounding areas – must be controlled, in order to ensure they deliver maximum safety to people and property. Finally, the course explores the importance of fire door maintenance, and the practical steps which can be taken to ensure the fire doors in your place of work are up to standard..
Fire Extinguisher
This course provides training in the use of different types of fire extinguishers and the protocol of tackling a fire..
Fire Marshal
Fire marshals (sometimes known as fire wardens) are civilians trained to assist in emergency fire evacuation procedures at businesses and other organizations. It is a legal obligation that workplaces must have a sufficient number of fire marshals to deal with fire emergencies. This course provides extensive knowledge of fire prevention, evacuation protocol and using fire extinguishers..
Fire Marshal for Care Homes
Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. This course covers the same content as the Fire Marshal course with additional content tailored specifically for employees that work in care homes..
Hand Arm Vibration Syndrome
This short course provides you with an introduction to Hand Arm Vibration Syndrome, otherwise known as HAVS. The course starts by establishing exactly what Hand Arm Vibration Syndrome is, before providing a detailed description of the symptoms and consequences of the disorder. It then provides an overview of the equipment and work-related situations most likely to pose a risk of HAVS, and the exposure values that must be complied with by law. Following this, the course covers the practical steps you can take to reduce the risk of HAVS, and looks at the law with regards to HAVS, including the responsibilities that both employees and employers must comply with in order to reduce the risk..
Handling Information in a Care Setting
This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’..
Health and Safety in a Care Setting
This course discusses the legislation that applies to care homes, the responsibilities of management and employees and looks at developing systems of work. It also covers what to do in some common hazards you might encounter as well as some Emergency situations..
Hot Works
This short course provides you with an introduction to hot work, the hazards associated with it and controls which can be put in place to minimise these hazards. The course covers what is meant by hot work, including activities involving open flames or other heat sources, sparks, or flame-producing equipment. Hot works can be extremely hazardous if not executed correctly, so it is of paramount importance that all workers undertaking hot works understand the hazards involved and the safety precautions they must take in their day-to-day work. Following on the course sets out the hazards associated with such works, explores the controls that can be put in place to keep your workplace safer and finishes by explaining why you should use a permit to work scheme for hot work activities. Written in our straightforward, easy to understand style, this course provides you with all the information they need to help keep everyone safe in the workplace..
Infection Control
This course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about, the legislation that applies to infection control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more..
Introducing GDPR
This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players – Data Protection Officers, Data Controllers, Data Protection Leads and Data Processors and covers the main categories of personal data, along with the six lawful bases for processing data, and how to audit the data your organisation holds..
Introduction to Early Years Foundation Stage
This course aims to provide a gentle introduction to the expectations of the Early Years Foundation Stage and it can also act as a refresher for those wanting to update their knowledge. It will introduce you to some of the key documents and legislation that relate to Early Years providers, the process for registering with Ofsted and the various policies and procedures that need to be in place..
Introduction to Emotional Intelligence
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them..
Introduction to HACCP Level 2
HACCP stands for Hazard Analysis and Critical Control Point. It is an internationally recognised food safety management system that is used to identify, evaluate and control hazards which are significant for food safety. This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It’ll show you how to determine control points and how to avoid cross-contamination in the food chain..
Introduction to Personal Safety for Lone Workers
This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety..
Introduction to Risk Assessment
Risk assessment is a systematic method of looking at work activities, and considering the things that could cause significant harm to people, property or the environment. The most important purpose of risk assessments is to help prevent accidents and ensure the safety of employees and anyone affected by workplace activities..
Introduction to the Safe Handling of Medicines
This Introduction to the Safe Handling of Medicines course will start by explaining the key terminology used when handling medicines. It then goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much more..
Ladder Safety
This short course provides a detailed exploration into ladder safety. The course begins with a look at the laws that govern ladder safety, before moving on to explain how to check a ladder, and what a competent person looks at during a ladder inspection. This is followed by a study of the different types of ladders you may come across in your role, and how they must be used. Next, the course covers when and where a ladder can be used, and how it needs to be secured for use, before finishing with a look at some common ladder mistakes. use, before finishing with a look at some common ladder mistakes..
Leadership Skills
This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more. It then moves on to discuss developing teams including and team members by looking at the role leaders play in this. The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision..
Learning Disability Awareness
This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. It will also discuss overcoming the stigma attached to learning disabilities and much more..
Level 1 Food Safety – Catering
The Level 1 Awards in Food Safety provide an ideal solution to staff induction training. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them..
Level 1 Food Safety – Manufacturing
The Level 1 Awards in Food Safety provide an ideal solution to staff induction training. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them..
Level 1 Food Safety – Retail
The Level 1 Awards in Food Safety provide an ideal solution to staff induction training. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them..
Level 2 Food Safety – Catering
Level 2 Awards in Food Safety are suited for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. .
Level 2 Food Safety – Manufacturing
Level 2 Awards in Food Safety are suited for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. .
Level 2 Food Safety – Retail
Level 2 Awards in Food Safety are suited for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. .
Licensed Premises Staff Training
The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. It is important for anyone working in licensed premises to have a basic understanding of these laws and how they apply to them. This course could be included as part of the induction process or used to further enhance existing staff’s understanding of their responsibilities..
Lifting Operations and Lifting Equipment Regulations (LOLER)
This short course provides you with an introduction to the Lifting Operations and Lifting Equipment Regulations 1998, otherwise known as LOLER. The course starts by explaining the purpose of LOLER, before setting out what is meant by a lifting operation. It then provides some examples of equipment covered by the legislation. Next, it explores why lifting equipment safety is so important, detailing the types of injuries machinery can cause. Moving on, the course covers the equipment maintenance requirements which must be complied with by law. It provides a detailed explanation as to what is meant by ‘thorough examination’ under LOLER, then looks at lifting equipment markings and the safe working load. The course finishes by covering what the regulations require of your organisation when it comes to the protection of young persons.
Lock Out, Tag Out (LOTO)
This short course provides you with an overview of the lock out / tag out process. It starts by describing what a lock out / tag out system is, detailing its purpose, and what it involves. The course then moves on to the types of hazard exposures that might require lock out / tag out, and follows this with a look at the laws associated with lock out / tag out, and the responsibilities that you, and your employer, have under these regulations. Finally, it sets out a six-step process you need to follow to ensure a safe lock out / tag out..
Lockdown Procedure in Schools
The course is aimed at teachers, school administrators and support staff. It gives them an overview of what to expect and how to act in a lockdown situation and is intended to inform and prepare staff rather than alarm them..
Managing Meetings
This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient..
Managing Occupational Health and Wellbeing
This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and Safety Management benefits individuals and organisations. It will investigate workplace health models, including the basic criteria of the World Health Organisation model. You’ll discover the importance of a Health Needs Assessment and how it leads to the development of a Heath Management Strategy. On a more practical level, the course will look at hazards, risks, controls and ‘Safe Systems of Work’ and the role played by health risk assessments. Turning to workplace well-being, we’ll explain how to promote healthy lifestyles and ositive mental health. You’ll learn how to manage absences from work, both authorised and unauthorised, how to create an official Attendance Policy, manage the return-to-work process and deal effectively with absenteeism. Finally, the course discusses the steps needed to develop and build a strong health and well-being culture, including leadership, communication, work-life balance and embracing change..
Managing Sickness and Absence
This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies..
Manual Handling
Manual handling, or to be accurate, incorrect manual handling, is one of the most common causes of injury at work. To try and combat manual handling problems, the Manual Handling Operations Regulations were introduced. The Regulations lay out duties for both employees and employers. They give a general requirement that employees must be trained to manually handle correctly including the use of any equipment their employer provides to handle loads safely..
Mental Capacity Act and Deprivation Of Liberty Safeguards
This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times..
Mental Health Awareness
This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions..
Mental Health First Aid
Around 25 per cent of the UK population will experience a mental health problem at some point in their lives. Most are mild, tend to be short-term and are usually treated successfully with therapy and medication. But it is still a significant problem. Mental Health First Aid teaches participants how to notice and support individuals who may be experiencing mental health issues or exhibiting the signs of substance use in a work environment. They are also taught how to connect those people with appropriate help from fellow employees, community resources or healthcare professionals. The course introduces the subject and outlines the benefits of Mental Health first aid and workplace wellness schemes. It then goes on to cover the effects of stress on individuals and teams and discusses how stress and mental health are linked. It then covers the roles of employers, managers and employees in ensuring that a Mental Health First Aid programme is successful. It concludes with a series of practical examples of how to apply mental health first aid to real situations, how to support employees who are experiencing mental health issues and where to point them for further help and advice..
Moving and Handling People
This Moving and Handling People eLearning course is aimed at people working in health and social care who have people in their care that have mobility issues. The course outlines the dangers and legislation that applies to moving and handling people as well as showing a range of techniques and equipment that can be used. The course also highlights the importance of proper risk assessments and care plans..
Negotiation
This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator..
Noise Awareness
This course is aimed at people that work in industries where excessive noise is a potential hazard. These include factories, manufacturing environments, entertainment, hospitality, mining, construction and metal working to name a few..
Nutrition and Hydration
This course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition and the steps you can take to deal with this condition..
Objective Setting
This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting..
Paediatric First Aid
The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all of the key topics including: emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries..
Personal Protective Equipment
This course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases that would otherwise occur in the workplace. It includes details of a wide range of PPE options, examines the legislation and regulations that govern the responsibilities of employers, employees and suppliers, and provides a real-life case study showing the law in action..
Person-Centred Care
This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting..
Positive Handling in Schools
Positive Handling is a very serious subject. Knowing when and how to act in a difficult situation can be the difference between a positive outcome and a potentially career ending prosecution..
Preparing for a Job Interview
Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions. The course also covers other things to consider in advance of the interview including planning how you will get there. It briefly covers some of the key differences between online and face to face interviews.
Presentation Skills
This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make..
Prevent Duty
This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more..
Principles of Communication
When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require. This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more..
Project Management
The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful. This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more..
Provision and Use of Work Equipment Regulatuions (PUWER)
This course provides you with an introduction to the Provision and Use of Work Equipment Regulations (PUWER). The course starts by explaining the purpose of PUWER; then turns to look at the types of equipment which fall under this legislation. This is followed by an explanation as to the responsibilities both employers and employees have under the regulations. Next, the course explores the common hazards associated with the use of work equipment; before moving on to look at different methods of guarding available to keep you safe from injury. Finally, the course explores the requirements with respect to equipment inspection and maintenance under the regulations..
Safeguarding Adults
Our Safeguarding courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld..
Safeguarding Children
Our Safeguarding courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld..
Sales Skills
The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term..
Sexual Harassment in the Workplace
This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations..
Sharps Awareness
This course is aimed at anyone who may come into contact with sharps waste whilst performing their day to day working activities. This ranges from people working in healthcare to those in waste disposal with a wide range of other.
Slips, Trips and Falls
This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have been taken to prevent these incidents. The course also covers some of the straightforward changes that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident occurring..
Stress Management
This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress..
Stroke Awareness
This course will cover the types of strokes, the symptoms, and risk factors. It will also cover the treatment options and the longer term impact of the condition..
Supervising Food Safety – Level 3
This course is designed for managers and supervisors to help them understand their essential day-to-day responsibilities. When a candidate passes this course, they will receive a certificate which demonstrates that they can supervise and train staff to handle food safely and hygienically..
Supervising Mental Health at Work
This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace. The course starts by examining the negative effects of poor mental health on individuals and also considers the many benefits of mental health interventions by employers. You’ll learn the six main areas that can lead to work-related stress and discover how to recognise when individuals and teams are under stress. Companies are legally bound to assess health risks from stress at work, and we’ll show how to assess those risks, along with how to recruit, and train Mental Health First Aiders. You’ll learn how to create a good mental health culture within your workplace and how to conduct a Mental Health Audit and produce a Mental Health Policy and Action Plan. Finally, you’ll learn a number of proven ways to promote a good mental health culture within your workplace..
The Principles of Performance Management
In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach..
Time Management
Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce. This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference..
Understanding your Role in Care
This course will define social care and talk about why people choose it as a career and what its goals and objectives are. It will also cover job descriptions, person centred care, understanding code of practices and the basics of government legislation. Finally it will touch on dealing with conflicts at work..
Working at Height
This course is aimed at anyone who undertakes work at height, or who employs people who regularly work at height. Please note that this is an awareness course only, if your duties include working at height you will also need further practical training, you can get in touch with us to arrange this..
Working in Confined Spaces
This course will cover the legislation associates with working in confined spaces. What counts as a confined space, the potential hazards, safe operating procedures, emergency procedures and rescue..
Working Safely
This course is a great induction course in relation to health and safety as it covers a wide range of topics in some detail. Most of the examples relate to the construction industry so this course is perfect for people starting out working on a site for the first time..
Working Within the Private Security Industry
This course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry..
Workplace Health and Safety
This course covers general health and safety issues that apply to a wide range of types of businesses and sectors, from office and retail environments to workshops and factories. The wide range of topics covered makes this a great course to act as an introduction to health and safety in the workplace that can then be built on with more detailed courses that cover specific hazards that employees might come into contact with in specific workplaces. This makes it a useful part of the induction process..
Your Personal Development
The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more..